Shipping Policy

Shipping Policy

Effective Date: 01/04/2024

Thank you for shopping at Fizzy Goti Soda, operated by Chillwave Beverages Private Limited (“we”, “us”, or “our”). This Shipping Policy outlines our policies regarding shipping and delivery of products purchased from our website (fizzygotisoda.com).

1. Shipping Destinations

We currently ship to addresses within India. Please note that we do not ship to P.O. boxes.

2. Shipping Times

• Processing Time: Orders are typically processed within 1 to 2 business days after payment confirmation.
• Delivery Time: Delivery times may vary depending on your location and the shipping method chosen at checkout. Estimated delivery times are provided for your reference and are not guaranteed.

3. Shipping Costs

• Domestic Shipping: Shipping costs for orders within India will be calculated at checkout based on the weight and dimensions of your order.

4. Shipping Methods

We offer the following shipping methods:

• Standard Shipping

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation via email & WhatsApp with tracking information. You can track the status of your shipment using the provided tracking number.

6. Customs and Duties

• Import Duties: For international orders, import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine any additional costs before placing your order.

7. Delivery Issues

• Lost or Stolen Packages: We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
• Undeliverable Packages: If a package is returned to us as undeliverable, we will contact you to arrange reshipment at your expense.

8. Contact Us

If you have any questions about our Shipping Policy, please get in touch with us at:

Chillwave Beverages Private Limited
Address: Unit No-2 Chaphekar Wadi near Sheth GH High School Borivali East Mumbai, Maharashtra 400066 India.
Email: connect@fizzygotisoda.com
Phone: +91 9136 280 012